Shipping Policy
Our cloud kitchen is based out of Gurgaon and we deliver to most parts of Gurgaon - Delhi - NCR. All celebration cake orders are sent via a third-party delivery company in temperature-controlled boxes along with dry ice OR in AC Uber depending on the availability so that they reach safely.
Due to the nature of our celebration cakes, they are sensitive during transportation and to ensure a hassle-free experience we suggest picking it up from our cloud kitchen based in B - Block, Sushant Lok, Phase - 1.
Dry products items including tea-cakes, cookies, etc can be delivered across Gurgaon/Delhi/NCR via Porter/Uber Eats
Minimum delivery time will be 24 hours for celebration cakes, while Maxiumum delivery time will be 3-4 days. For same-day delivery please reach to us at +91 8810576479
During transit there might be some minor unavoidable damage (moving of the garnish) due to the nature of roads. This will not be accountable for any refund or replacement. There should be a significant damage for us to consider the product for replacement.
If you are ordering for someone else and you want it to be a surprise, please enter the receiver's address and enter your number for the logistics company to coordinate.
While we strive to provide a memorable experience for our customers & customer satisfaction is our priority, there can be unforeseen circumstances including bad weather conditions, peak festive time, etc. which might cause delays in the delivery of the product. The same will not be liable for any refund/replacement.